Privacy policy

Tinyhotech operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Tinyhotech is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and payment confirmation and other payment details.

  • Account information including your username, password, preferences and settings.

  • Transaction information including the items you view, put in your cart, or purchase, return, or cancel.

  • Communications with us including the information you include in customer support inquiries.

  • Device information including IP address, browser type, and unique identifiers.

  • Usage information regarding your interaction with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you provide it to us;

  • Automatically through cookies and similar technologies when you visit our site;

  • From our service providers and partners who help us provide the Services.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services. To fulfill orders, process payments, and manage your account.

  • Marketing and Advertising. To send you promotional communications (subject to your consent where required by law).

  • Security and Fraud Prevention. To protect our site and your transactions from fraudulent activity.

  • Communicating with You. To provide customer support and respond to your inquiries.

  • Legal Reasons. To comply with applicable laws and regulations.

How We Disclose Personal Information

We do not sell your personal information. We only disclose your personal information to third parties for the following legitimate business purposes:

  • With Shopify and other service providers who perform functions on our behalf (e.g., payment processing, shipping, and data analytics).

  • With business partners for marketing purposes, where you have provided consent.

  • When you direct or consent to our disclosure of information to third parties.

  • To comply with legal obligations or in connection with a business transaction (e.g., a merger).

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes your personal information to provide and improve the Services. Information submitted will be transmitted to and stored by Shopify, potentially in countries other than where you reside. You can learn more by visiting the Shopify Consumer Privacy Policy.

Third Party Websites and Links

Our Services may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. We recommend you read the privacy policies of any website you visit.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If a child has provided us with data, parents or guardians may contact us to request deletion.

Security and Retention of Your Information

We implement reasonable security measures, though no system is perfect. We retain your information for as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to Access/Know. Request a copy of the personal information we hold about you.

  • Right to Delete. Request that we delete your personal information.

  • Right to Correct. Request correction of inaccurate information.

  • Right of Portability. Request a transfer of your data to another party.

  • Managing Communication Preferences. You may opt out of promotional emails at any time using the "unsubscribe" link.

If you reside in the UK or EEA, you also have the right to object to or restrict certain processing, and the right to withdraw consent at any time. To exercise these rights, please contact us using the details below.

Complaints

If you have concerns about our privacy practices, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to and processed in countries outside of your residence. We ensure that such transfers comply with applicable data protection laws through recognized transfer mechanisms.

Changes to This Privacy Policy

We may update this policy periodically. We will post the revised version on this website and update the "Last updated" date.

Contact

For questions about our privacy practices or to exercise your rights, please email us at: info@dgxiqin.com.